Great service! Ofer was detailed and thorough in explaining what would work and what may not, and gave some tips on keeping our carpets clean after he works his magic. He was prompt, courteous, and easy to work with. I like his approach to using eco-friendly supplies, and appreciated his attention to our two cats to ensure they were safely hidden away. Will definitely use him again (although he did such an excellent job, it may be awhile till we need him!)
Ofer spent 15 minutes on the phone with me explaining why my carpet was not a good candidate for cleaning. There is no greater integrity than that. Thanks, Ofer.
I the past I used a “Diamond Certified” Carpet cleaning company which doesn’t deserve a Diamond. I called Expert Clean & Green. The owner, Ofer Kolton, came to my house and very clearly explained the way that he cleans carpets. Long story short, the best phone call I have made, ever. Awesome job. Highly recommend this company.
I feel like I’m piling on here, but fact is everything you read about Ofer is true. He spent a good 10 minutes with me on the phone answering questions and explaining his processes. On the day of the cleaning, he showed up on time (early actually), surveyed our two rooms for cleaning, took measurements and provide his quote (which was exactly as he described it on the phone). He then went into detail about how he recommended performing the cleaning, the products he would use, how he would set up and how long it would take. He also took me though a few unique spots on our carpets and was honest in explaining his expected outcomes. He even took time to talk to my pregnant wife about the citrus smell of the cleaning agent to make sure she would not become nauseous. In the end, the carpets turned out great and we were very happy with the service. Ofer feels more like a friend that is helping you clean your carpets than a random service person you’ve never met who’s just going through the motions. With a kid on the way, I’m sure we will be seeing him again soon!
I am so impressed with the level of service from Expert Clean and Green that I have to write a review. I have many custom, hard-to-clean items. It was a joy to find someone who was knowledgable about the fabrics and and even bigger joy to have such a trustworthy and precise cleaner in my home!
Ofer is very professional. He will respond to all inquiries in a timely manner and when he comes to your home he will walk you through everything in advance. If he does not believe he can clean the stain, he will tell you up front and will not clean the item. Amazing customer service. He should be the role model for all businesses.
I hope that I never have to find another cleaner again – keep this guy in business forever!
Honest, fair, independent and committed to customer service. In an industry dominated by charlatans and slick-talking sales people, I’m glad Ofer is around to separate the b from the s and keep things clean. A man you want to do business with.
Very pleased with the work. My carpets were extraordinarily stained after my tenants moved out. I knew it would be an intense job to return them anywhere near normal.
Ofer knows the business, and I’d say his greatest strength is setting the customer’s expectations. From price (very fair) to process to results, he explains it all thoroughly, and also provides all the customer’s options should there be any unclear issues.
I was very comfortable working with him. He’s transparent, hardworking, and honest. Lastly, my carpets are vastly improved, and most of it is as good as new.
Ofer came on time and did a fantastic job on my grey upholstery sofa. In fact, I noticed a few days after that more dirt came through on one of the cushions after he cleaned it. He was happy to come back and cleaned the main cushion again. Overall great customer service, prompt, and knowledgeable.
I just had my 8 year old very dirty expensive stairway carpets cleaned by Ofer. 30 stairs to be exact. I am absolutely thrilled with how beautiful and brand new they look! Wow! Not only was Ofer very informative about how to care for my carpets going forward, he was impeccable with attention to detail in his cleaning. I would highly recommend him for any carpet cleaning you may need. He is completely thorough and very fairly priced. I will mention him to all my friends. He knows his business well, and is an expert in the field of carpets. Thank God for Ofer!
Ofer’s come to clean our carpet three times now and each time has been amazing. We have a cream colored carpet and 2 young boys–enough said. He is a miracle worker! I can’t recommend Ofer enough. Don’t bother going with anyone else. He will do an incredible job, and you won’t regret it.
I really wish I had called these guys sooner. You will think the same thing when you see how clean and fresh your carpets can be after Ofer gets done with them.
Ofer is a very thorough and precise person. He will give you the truth about your carpets. But he will also do a great job. He’s incredibly professional and takes obvious pride in work well done.
Great service!! I had had the carpets cleaned 3 times before Ofer came to my abode. The stain in the beige carpet in the sunroom had become family. We called it Midge. Ofer came over, was quite OCD about the whoe carper cleaning thing, which he should be since it is what he does! When he left, we noticed Midge had moved on too. Midge was gone! He’s been here 3 times since. cleaned out the stains from the aging and incontinent dog, the messy boarder who rented the downstairs room and other dirt that just came over and never left.
His prices are reasonable considering he did what no other carpet cleaner could do. Definately 5 stars.
I’d give him six if I could. Ofer IS an expert, the real Rug Doctor. There are so many fly-by-night companies out there, but this man is a complete standout in his area of expertise. His prices are in line with the competitors, but I can guarantee you that his service, advice and follow up are well beyond what anyone would expect.
He left us with a big spray bottle of carpet cleaner, as well as doing a hands on demo of how to use it and how best to care for our carpet. He followed up with a detailed email about carpet care with pets in the house, as well as more useful information by mail.
He was early for the appointment, worked quickly but thoroughly, and was just a really smart and engaging man. Ofer is the only person you should call in San Francisco for your cleaning needs.
Excellent, meticulous service by an expert who is reliable, personable and ethical.
We have a 14-year-old couch and two cats and two kids. Numerous accidents — some too gross to mention — have occurred on this couch. In photographs I realized it was coated with layer over layer over layer of grime. Embarrassing, but we couldn’t afford to replace it.
So we called Ofer and he did a terrific job of cleaning our rug and cleaned one modest area of our couch for free and told us to think about whether it was worth our while to go ahead and have the entire sofa cleaned. He warned us it wouldn’t look as good as new. But … we hadn’t expected that anyway.
We decided to go ahead and $230 later we now have a decent couch that we think will keep us covered for another couple of years. Highly recommended.
If you read the other reviews for Expert Clean & Green, you’ll get the idea that this company stands a head above all the rest. Having just had my carpets cleaned by Ofer, the owner, I wholeheartedly agree. What a pleasure to deal with… honest, straightforward, no bull. Ofer was very thorough, both in explaining what he would do and why. I got a very good tutorial on how carpets get dirty, and the best way to get them really clean. I had the same experience as the others… a good question and answer period on the phone before we made the appointment, with an accurate estimate. He came within the time frame he had promised, and even called to give a more accurate arrival time. I, too, got my free bottle of spot cleaner!
I was impressed with his integrity. The carpet in my bedroom doesn’t have a pad under it, and he told me that there was a high risk of water damage to the floor if he cleaned the carpet thoroughly. He said he could clean it more superficially, but it could leave a streaking effect, and advised that we just wait until I got a pad, or replace the carpet entirely. Since there was one less room to clean, my bill went down significantly. How many business owners would have just gone ahead and done the cursory cleaning, and charged me anyhow? Not Ofer.
Anyway, my carpets look beautiful, and I would highly recommend this business to anyone who wants a job well done. The icing on the cake is that it’s all green and environmentally friendly… I’m a happy camper.
Wonderful experience! Ofer is the best. Totally professional, patient, thorough…what more can you ask for! Did a fantastic job cleaning my wall to wall as well as my sofa.
Expert Clean & Green is my go to business for all things carpet and upholstery cleaning related. I have used Ofer for cleaning services at client homes and he exceeds my expectations every time. His extensive knowledge about upholstery fabric and carpet and rug materials is what leads to an amazing finished product. From large sectionals to small area rugs, Ofer and his team are the best at treating trouble areas and making fabric look refreshed and new again. I always appreciate that Ofer takes the time to prepare pricing up front, and he is always on time. He’s the only person I trust with my clients’ demanding tasks, and I cannot recommend him highly enough.
Ofer worked magic on my carpets. I consider him only one rung short of a deity. He was everything you’d expect — professional, courteous, a font of information, honest, on time, and rather funny to boot — plus he worked magic on our carpet of horrors. We have a white wool carpet, which apparently is very easy to stain. Over the last 5 years we have had a few unfortunate accidents — beer, coffee, cleaning products that bleached rather than cleaned it, and recently thick black car grease in the form of shoe prints up and down the hall. It was a mess and we had already tried another carpet cleaner with no luck. We called Ofer and he was very realistic, even pessimistic, about the results he might achieve. He practically tried to talk us out of moving ahead with the cleaning because he didn’t want us to waste our money. But we went for it — and he got EVERY SINGLE STAIN OUT. I was shocked and thrilled and I can’t say enough good things about his service. In addition to all those good things, he uses only green products and he offers free consultations for existing clients when you buy a new carpet or when you get a bad stain. He’s a true gem. Highly, highly recommend.
I have been using Ofer Kolton to clean my carpets for over 15 years, a statement in itself. He is unfailingly polite, on time and always does a great job on my carpet that lasts–I enjoy how it always looks much newer afterwards. And he’s great at solving special problems I throw at him. I enthusiastically recommend him.
Ofer (the owner) was very friendly and professional throughout the entire process. appointments are followed up by a detailed email and follow up phone reminders. they were on time and explained the process in detail upon arrival. the work was done quickly and efficiently.. no bs. living room carpet was left entirely spotless with no chemical smell. these guys truly are experts.. highly recommended.
Ofer has been the best in the business many, many, MANY years. I was referred to him by a neighbor in the 1990s and I’ve never looked back. Now I’m in Southern Marin and I’m still calling Ofer!
Ofer even helped me with a sofa emergency (kid/red crayon/new butter colored sofa) in Manhattan, assisting me in finding a reputable company who came and solved the problem!
Cats, kids, party spills — Ofer can handle it all. When he’s done, your carpets will be cleaned, fresh and safe; the price will be right; you will be happy.
Ofer gave me an exhaustive analysis of the challenges my carpet would pose to him, and then proceeded to make it look better than I’ve ever seen it. He even revived a 40-year old chair that I’m irrationally fond of. He performed all of his magic with quality, natural products. His services would be a bargain at twice their price.
Ofer removed all traces of bulldog slobber from my fifteen-foot, micro-suede wildebeest of a sofa. Not an easy job. He wasn’t cheap, but he’s prompt, professional and ‘meticulous’ doesn’t begin to describe his work. Call him.
I’d given up on carpet cleaners but Ofer worked miracles. First, he saved a velvet sofa my cat peed on. And today he cleaned new life into carpet I’d begun to hate and think may be worse than the airport in the Kansas City airport (not pretty and certainly not clean). And he doesn’t ruin anything while cleaning… no dings on the walls, no scratches, no damage to furniture. A real professional and surpassed my expectations.
What an awesome company and owner! We hired Expert Clean & Green when our son’s preschool had a new carpet put in. The parents were very concerned with the off gassing. Ofer, the owner, was so wonderful and helpful. He was extremely honest and knowledgeable. He was flexible with his schedule and took our job very seriously and was able to come clean the school with just a days notice. We feel very satisfied with the results and happy that he did not use any harmful chemicals.
I have been using Ofer (owner of Expert Clean & Green) for more than 6 years to clean my wall to wall carpets. I have some synthetic but also some wool carpets (which need special care). Ofer knows exactly what to use on each carpet; what will get out one kind of stain versus another. He has all of his products with him and will continue to work on stubborn stains as long as is necessary. He is extremely detailed – many times noticing very slight stains in places that I didn’t even notice. He is definitely an expert. My rugs are left amazingly clean. I love that he uses green products and has the safety of my pets and children in mind. I will never go anywhere else.